Rich – I just want to confirm in writing that you were the most patient real estate agent I have ever dealt with.  I had been very specific about the type of house I wanted.  You spent months bringing me to prospective listings until I found the right one.  I can’t but thank you for being an agent who listens to his customer.  I’m very settled in the house you obtained for me and I am very happy here.  Thanks for your kindness, patience, and professionalism. You literally started a new life for me.